From the outside i can see what appears to be a brass pin but it s stuck and won t move no matter what.
Upvc door wont lock from outside.
You say something has broken off from the locking mechanism it could have broken off from the gearbox this is in the centre of the locking strip.
Use the chisel to remove the door stop.
Upvc gearbox failure most common.
But if this happens with more than one key its the lock if another key works ok look at both keys if the one that works is smaller in anyway file the bad key to make it the same size sometimes if you move the key in or out slightly you can often find a way of making them work.
Once you ve checked the door and frame make sure you have a look underneath the door.
If it won t lock open the door.
You lift the handle up to engage the bolts and the key goes in and turns perfectly smoothly.
During particularly cold or particularly hot months your upvc door may have contracted or expanded slightly causing it to not close properly.
Upvc door won t lock even when open.
Upvc door lock fault key won t remove it s upside down how to repair or replace locks simple duration.
Door lubrication is required.
Problem with lock cylinder.
Pry up on it until it comes loose and remove it.
I ve put wd40 and 3 in 1 in there no.
I tried depressing the pin with a narrow screwdriver and it won t budge.
Tap the end of a chisel under the door stop on the striker side of the jamb.
Answered 24th nov 2015.
What happens is that the locking points and keeps misalign making the door harder to open and close.
Upvc gearbox failure or multipoint lock damage.
The door probably will need adjusting.
If your upvc door won t lock even when still open this is usually because of the following reasons.
Basically when it gets a bit warmer or colder than normal outside the door starts to shrink contract and then expand.
There could be something stuck such as part of a door mat at the bottom edge of the door stopping it from closing.
You say there is an obstruction when you turn the cam i think the gearbox is at fault.
Try wd 40 on it first.
Multipoint lock is damaged.